COVID19: Customer Updates

THIS PAGE WILL BE UPDATED REGULARLY

UPDATE 03-06-2020

Please note that we are open for business as usual 8am – 4pm 7 Days a week. Our focus in now on grab and go shopping. In the interest of yours and our teams safety we cannot offer you our usual fabulous service and gardening advice.

We’ve had to stand down some vulnerable staff and some are working now from home, so we are lower on staff than usual and the team you will see here have been instructed to keep conversations to a minimum.

If you need plants or gardening items please come in, grab what you need and depart in good time. It is a condition of entry that you respect the 1.5m distancing rules at all times.

Thanks for your understanding.

Here’s how we’re doing things differently:

HYGIENIC RETAIL PRACTICES
Luckily we are an open fresh-air nursery with plenty of space to keep to yourself. If you’re concerned about hygiene we have a number of stations with soap and antiseptic; including sales counters, toilets, and staff rooms. All team members working will be 100% fit and well, no one working here will be unwell or in contact with anyone unwell.

Our staff are educated on retail hygiene and social distancing. We are disinfecting between transactions at the register and encouraging social distancing around the nursery, including in the cue. Hand trolleys and baskets are being disinfected after use.

CHEAP DELIVERIES
If you’re playing it safe these days, we’re doing extended deliveries.

Northside MONDAY
Redlands WEDNESDAY
Southside FRIDAY

For more information, please click here.

** You must consent to safe drop, meaning goods are delivered to a designated spot whether you are home or not. We will take a photo of each drop-off . Deliveries will be completed within five days of your payment.

CONTACTLESS COLLECTION
A contactless collection of your goods – No need to come into the Nursery!
Order and pay over the phone and you can drive through our dispatch area to collect.

SAFE SHOPPING TIMES
If you’re worried about crowds, simply give us a call to check how busy we are before you come. Best times for a quick visit are early and late in the day. 11am – 3pm weekends are our busiest times. (07) 3375 5390

FEELING CROOK?
Please, for the health and safety of yourself and others, stay at home. Check out the delivery options above to keep your gardening obsession alive and well. We hope you feel better soon.

POSTAGE

Due to ongoing delays with postage services this offer has been temporarily suspended.

Your Cart